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Sample BlackBerry Technical Notification

This Technical Notification email has been snipped for display purposes.  Real time notifications will have the date, ticket number and date included with the notification email.

-----Original Message-----
From: BlackBerry Network Notifications
<snipped>
Sent: Tuesday, <snipped> 8:09 PM
To: BlackBerry Network Notifications
Subject: BlackBerry Maintenance Notification 


The BlackBerry Network Notification Team has been advised that maintenance will be performed on a component of the BlackBerry Network.

Scope of Customer Impact: US DataTAC Customers
Country: US
Network: DataTAC


Ticket Number: <snipped>
Date of Incident: <snipped>


Start Time: 2:00 EST
End Time: 2:15 EST
Service Duration: 15 min. window with a downtime of < 5 min.

Expected Customer Impact:
Some customers may experience delays in receiving messages. It is also possible that messages sent from the BlackBerry may be returned. Returned messages can be resent after the maintenance is complete.

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